When customers share quotes they’ve received from other installers, we always ask for the full, unredacted version. This isn’t to undercut by a penny or to play games-it’s so that we can properly check both the specification and the pricing. We want to ensure the comparison is realistic, fair, and genuinely “like for like.” It’s becoming standard practice in the trade to review competitor quotes this way, because so many small details (such as parts, installation methods, or warranty conditions) can make a huge difference to the final cost and outcome. We understand that some customers worry about cowboy builders who might simply shave a quote by 1p to win the job. That’s not who we are. We’ve been in business for over 40 years, and we’ve built our reputation on honesty, fair pricing, and high-quality work. Many times, customers have shared competitor quotes with us and we’ve still come out significantly cheaper-while offering a more comprehensive solution.
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That’s why we urge you to read the terms and conditions of the other quotes very carefully. In particular, make sure that the installation being proposed won’t void the boiler manufacturer’s warranty.
Why we ask for unredacted quotes
