Frequently Asked Questions

Jul 19, 2023 | 0 comments

Where do you offer plumbing services?

We offer our services within a 30-mile radius of Bedford, covering areas including Biggleswade, St Neots, Rushden, Milton Keynes and Toddington.

Do you do emergency plumbing callouts?

Yes, we do cover emergency call-outs. We class out of hours as Monday – Friday 8 pm to 8 am all day Saturday, Sunday, and Bank Holidays. We have more information on the ‘Emergencies’ page on our website. Here:

If you have an emergency, please call us on 01234 325 620.

Can you fit bathrooms?

Yes, Christy Plumbing has over 35 years of experience renovating bathrooms in Bedfordian homes and will design, create and install your dream bathroom! No project is too big or toosmall so whether you’re looking to replace your basin or your shower, we can do it!

What’s the difference between an estimate and a quote?

In short, estimates are a rough idea of price and are only used as guide price only. Quotes are legally binding and should only be used when you are certain of the costs involved. We have made an in-depth blog post about estimates and quotes here:

Do you do small jobs like leaking taps?

Yes! No job is too big or too small so if you have a leaky tap needing some repairs, call us on 01234 325 620 or email us at

How often should I service my boiler?

We recommend yearly service to help ensure that your boiler, cylinder or fire are running as efficiently and as safely as possible. And your appliance manufacturer requires a service to keep your boiler/cylinder/fire in good, safe working order, maintain its warranty/guarantee and reduce the risk of costly breakdowns.

Why is my radiator not heating up?

The most common reason why your radiator is not heating up is due to trapped air. If your radiator is hot at the bottom but cold on the top, this is likely to be the case. To fix this, you’ll have to bleed your radiators. Simply, use a radiator key to unscrew the bleed screw, where you should begin to hear a hissing noise. Once the noise has stopped, all the air has escaped and you can now screw it back in place. If your radiator is still cold to touch, we would be happy to come out and investigate further. Please call us on 01234 325 620 or email us at

Why is my boiler making a strange noise?

If your boiler is making any kind of noise, especially one that is unusual and new, this is likely a sign that something is not right. You should get it investigated as soon as possible as if it is a sign of a serious problem, leaving it could cause more damage and reduce the lifespan of your boiler. Please call us on 01234 325 620 or email us at

Are you currently recruiting?

Our team is homegrown and includes Lawrence’s wife Sarah who manages the office team and our apprentice programme. All our staff are immensely dedicated to their work. We believe we set an incredibly high standard in the plumbing and heating industry locally. If we are recruiting, the best place to check is our Facebook Page: Christy Plumbing & Heating where any hiring roles will be posted there. You are welcome to email your CV to

Do you fit Air Conditioning?

Yes! We do fit Air Conditioning for domestic and commercial use. If you would like to request a quote, please call us on 01234 325 620 or email us at

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